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Nikolova, Irina; Wong, Sut I, Wu, Jing & Caniëls, Marjolein C. J. (2025)

Leaders' cognitive framework and employees' autonomy during digital organizational change

Orel, Marko; Cerne, Matej & Wong, Sut I (red.). Humanizing the Digital Workspace: Creativity, Innovation and Leadership in the Age of Technology

Wu, Jing; Tangirala, Subrahmaniam & Zhang, Pengcheng (2025)

When voice takes destructive rather than constructive forms in manager–employee dyads: A power-dependence perspective

Journal of Applied Psychology Doi:

We offer a relational perspective on how power shapes voice in the employee–manager dyad. We argue that to properly understand the impact of employees’ power on voice, it must be analyzed alongside the power held by their managers. We propose that although voice increases when employees hold high power, its form—whether constructive or destructive—depends on their managers’ power. We posit that employees’ dependence on managers for rewards and sponsorship reflects the power that managers hold over employees, while managers’ reliance on employees for expertise and knowledge signifies the power that employees hold over managers. We argue that when employees’ power increases in the context of high managerial power, they are more likely to develop interdependent and contextualized self-evaluations, such as organization-based self-esteem. These self-evaluations promote a constructive voice that involves challenging the status quo in a functional and actionable manner. Conversely, when employees’ power increases in the context of low managerial power, they may develop independent and inflated self-evaluations, such as ego inflation. This can lead to destructive voice that involves merely expressing negativity as a way of questioning the status quo. We find support for our theory through a complementary set of studies, including a preregistered experimental study and a two-wave multisource field study. We discuss the implications of our findings for theory and practice.

Wu, Jing; Tangirala, Subrahmaniam, van Knippenberg, Daan & Shu, Rui (2024)

Only time will tell: How teams centralize their voice around competent members over time to perform better

Journal of Organizational Behavior Doi:

We posit that time significantly impacts how voice—members' expression of work-related ideas—becomes unequally distributed within teams. Building upon insights from expectation states theory (EST), we propose that over time, voice becomes more centralized in teams, especially around members who are more competent than others. Moreover, we argue that teams whose members are higher in conscientiousness or openness to experience are better able to place more competent members in central speaking roles early on as well as progressively replace less competent members with more competent ones in those roles. Finally, we predict that, in comparison to teams that have egalitarian voice distributions, those that end up with more centralized voice distributions perform better when they give their most competent members more dominant speaking roles and perform worse when they do not. We found general support for these arguments in a study using four waves of data collected over time from 175 student project teams. Thus, we highlight how voice centralization does not always have negative consequences for teams but can benefit teams in certain circumstances.

Wu, Jing; Tangirala, Subrahmaniam, van Knippenberg, Daan, Giessner, Steffen R. & Zhang, Pengcheng (2023)

How cross-expertise voice facilitates team performance: A relational energy perspective

[Academic lecture]. European Association of Work and Organizational Psychology Congress.

Hussain, Insiya & Wu, Jing (2023)

Speaking Up To Be Heard: Influences Processes in Employee Voice

[Academic lecture]. Academy of Management Annual Meeting.

Nikolova, Irina; Wong, Sut I & Wu, Jing (2022)

Leader’s cognitive framework and employees’ autonomy during digital organizational change

[Academic lecture]. Academy of Management Annual Meeting.

Wu, Jing; Tangirala, Subrahmaniam & Zhang, Pengcheng (2022)

Tuning into the Life Cycle of Voice: Voice Emergence, Adoption, and Decline into Silence

[Academic lecture]. Academy of Management Annual Meeting.

Zhang, Limei; Venkataramani, Vijaya, Tangirala, Subrahmaniam, Liang, Jian & Wu, Jing (2021)

Who Speaks to Whom? How Voice Flows Within and Across Demographic Faultlines in Teams. Part of a Showcase Symposium entitled "Voice in Context: The Influences of Situational Opportunities & Constraints on Employee Voice"

[Academic lecture]. Academy of Management Annual Meeting.